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The selection of water quality test results and incident reports as a common performance metric for evaluating pool maintenance effectiveness is grounded in the fundamental importance of maintaining a safe and sanitary swimming environment. Water quality is critical for the health and safety of swimmers. Regular testing helps ensure that parameters such as pH, chlorine levels, and turbidity are within acceptable ranges, reflecting the effectiveness of the maintenance protocols in place.

Incident reports complement this by providing insight into any problems that arise, such as accidents or health-related issues linked to pool conditions. Analyzing these reports alongside water quality data allows facility operators to identify trends, address deficiencies, and implement improvements, thereby enhancing overall safety and satisfaction for patrons.

While the presence of lifeguards on duty is important for ensuring swimmer safety, it does not directly measure maintenance effectiveness. Similarly, the frequency of pool parties or user satisfaction surveys can inform about popularity or general contentment with the facility, but they do not provide concrete data related to the technical aspects of pool maintenance and water safety, which are essential for effective operation.